Services

Maintenance requests or requests for service of any kind should be made through the Management Office via the IMPAK system. Engineering personnel are available for service from 7:30 a.m. to 5:00 p.m., Monday through Friday. If you have an emergency maintenance situation, maintenance personnel can be reached through our answering service after regular business hours by calling 713-782-1884.

While not considered maintenance work, small alteration tasks such as adding additional electrical outlets, painting, etc., should also be coordinated through the Management Office. If a task requires an outside vendor’s services, under your signed authorization, we will solicit bids and select the appropriate vendor. You will be given an estimate of charges for the work, and it must be signed before work can begin. You will be invoiced for these charges when the work is completed.